Virtual conversations: Practice Tool (2021)
This Practice Tool aims to promote reflection, learning and practice improvement within virtual conversations in adult social care. It draws on the experience of the COVID-19 pandemic, during which virtual conversations have increased significantly, and looks to apply this learning to future practice.
Professional Standards
PQS:KSS - The role of social workers | Person-centred practice | Effective assessments and outcome based support planning | Direct work with individuals and families | Values and ethics | Developing confident and capable social workers | Relationship-based practice supervision
CQC - Effective | Caring | Responsive
PCF - Values and ethics | Diversity and equality | Intervention and skills
RCOT - Service users | Develop intervention | Screen needs
This publication is a premium resource
Access the full publication with a one-off purchase or enjoy the benefits of membership.